Delivery Details (Shipping)
All our products are located in our UK warehouse and all orders are fulfilled from here.
For international orders, we recommend you anticipate the potential for additional delay of the delivery timeline in the schedule below by 1-5 working days due to the ongoing impact of Covid measures worldwide. We apologise for these delays but they are beyond anyone's control.
ORDER BEFORE 2PM weekdays for dispatch on the same day. See delivery times below.
All items once dispatched are sent by tracked courier and you will receive a tracking link by email and SMS.
Taxes included / excluded from the price quoted:
Prices on our website displayed in GBP include UK VAT. If you select another currency other than GBP, the website shows the price without UK VAT.
We operate all international parcels on Delivery Duty Paid terms:
This means that any applicable taxes related to shipping to your country will be calculated and added to your order at checkout. After completing your purchase, we will handle all the paperwork and make the payments for customs/ duty/ import taxes. Ordering with us is simple and straightforward, you won't be asked for any further tax charges from your local government or the courier when you shop with us.
Note for our European customers, as the UK has now left the EU, the above is also relevant for you. UK VAT will be removed and any EU taxes due will be calculated and included on your order at checkout.
UK Mainland - DPD Next Working-Day Delivery
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International Zone 1/2/3 - DHL Express 2-4 Working-Days Delivery (Delivery Duty Paid)
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International Zone 4 - DHL Express 2-4 Working-Days Delivery (Delivery Duty Paid)
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International Zone 6 - USA - DHL Express 2-5 Working-Days Delivery (Delivery Duty Paid)
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International Zone 5/7/8 - DHL Express 2-5 Working-Days Delivery (Delivery Duty Paid)
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International Zone 9/10 - DHL Express 2-5 Working-Days Delivery (Delivery Duty Paid)
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Outside UK Mainland Zones (Highlands, Islands and British Isles)
Scottish Highlands & Islands
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AB31-35, AB36-38, AB41-54, AB55-56, FK17-21, IV1-63, KA27-28, KW0-14, PA20-78, PH15-50 |
Scottish Highlands & Islands
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HS1-9, KW15-17, ZE1-3 |
Northern Ireland
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BT1-99 |
British Isles (Guernsey, Jersey, Isle of Man).
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JE, GY, IM1-99 |